ea live chat not working

[phakeag]

ea chat support doesnt pop up.

the menue is complicated with no reason. 

standard @ ea.

this is very bad.

your company is very bad.

i paid for the game.

somehow u dont let me play.

i need the support now.

somehow u dont give me support.

this is bade.

this is the state of ea.

contact me fast i cannot reach the chat.

this is bad.

[EA_Aljo · Accepted solution]

Hello, @phakeag.

I'm very sorry you're having trouble reaching an advisor through chat. Can you try using a Chrome browser in incognito mode? That often helps when chat isn't working. Let me know what happens. Thanks!

[EA_Aljo · Accepted solution]

Hello, @phakeag.

I'm very sorry you're having trouble reaching an advisor through chat. Can you try using a Chrome browser in incognito mode? That often helps when chat isn't working. Let me know what happens. Thanks!

[pupmom426]

there is no pop-up chat window.   i have never had such a hard time, especially when is was pogo.com     I AM using chrome   please fix it  it has been 2 weeks since the last person complained.   this IS NOT RIGHT  pupmom426   phone   [removed] PLEASE call me

Edit: Removed phone number. Please do not post personal details on public forums.

-CM

[EA_Aljo]

@pupmom426 

Did you try incognito mode? If not, see if that works. You can also request a phone call back if you're in a country we offer phone support for by opening up a case. Is that an option for you?