Re: e a

by therun312
Reply

Original Post

Accepted Solution

e a

★★★★ Apprentice

I have a case in ea help,in the first few time,I can summit the phone number to ea help and they can call me .but like after 4 times and I use this phone number to request a call.there have a problems that my number did not summit to the team and the case number is wrong too in that confirm page.anyone have the same problems?

Message 1 of 3 (211 Views)

Accepted Solution

Re: e a

Community Manager

Hey @MCI_Aguero_10,  for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat or phone adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

 

Darko

 

Darko.png

View in thread

Message 3 of 3 (93 Views)

All Replies

Re: e a

★ Apprentice

You can talk to live support. Why do you want to talk on the phone?

Message 2 of 3 (192 Views)

Re: e a

Community Manager

Hey @MCI_Aguero_10,  for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat or phone adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

 

Darko

 

Darko.png
Message 3 of 3 (94 Views)