disappearance of victory slabs from "slab customization" inventory

[MissMuffRuff]

I got my 3rd week founder's gift, the "Dave" victory slab On Tues., Sept. 17.  It has disappeared from my victory slab inventory along with the Treehouse victory slab I purchased with tacos from Sergeant Peel the same day.  They both showed in the inventory early in the afternoon...then were gone later in the afternoon.  What do I do to get the slabs restored to my slab inventory?  Seems to be a glitch with the game...

[EA_Darko · Accepted solution]

Hey @MissMuffRuff if you are missing items and they are no longer showing on your account then the best thing to do is speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to receive a callback or begin a chat.

Darko

[EA_Darko · Accepted solution]

Hey @MissMuffRuff if you are missing items and they are no longer showing on your account then the best thing to do is speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to receive a callback or begin a chat.

Darko

[MissMuffRuff]

Thanks for your help.  

I am an elderly person who loves PvP & play almost everyday.

 I am not tech savvy.  

I see glitches with Neighborville but am not good at reporting or finding solutions.  

I appreciate any help I can get along the way.