December 2018 - last edited December 2018
I was charged for origin access but surprise surprise I have no origin access. Not much to it, I was charged and it reflect on my order history but in app and stuff it says I have nothing except some old games I purchased.
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December 2018
Hey @Nanobiteu sorry to hear that you are having issues, it can take up to 72 hours for an order to go through. Are you able to play the games now or still seeing the same error message?
If you are still seeing the error can you try clearing the Origin cache to ensure that any rogue out of date files are removed.
You can clear the Origin Cache by following the steps below:
Let me know how you get on.
Darko
December 2018
Hey @Nanobiteu sorry to hear that you are having issues, it can take up to 72 hours for an order to go through. Are you able to play the games now or still seeing the same error message?
If you are still seeing the error can you try clearing the Origin cache to ensure that any rogue out of date files are removed.
You can clear the Origin Cache by following the steps below:
Let me know how you get on.
Darko