changing the email address linked to my account

by tqnzqnite
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changing the email address linked to my account

★★★ Newbie

I've had this account for a while now, and it's currently attached to my old gmail address that no longer exists. I can't change anything in my account's settings (including my email address) without a six-digit code sent to--you guessed it--my email that no longer exists. Is there anyway I can solve this problem?

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Re: changing the email address linked to my account

Community Manager

Hey @tqnzqnite if you no longer have access to the email on the account then the best thing to do is take a look at this help article and fill out the account recovery form: https://help.ea.com/en/help/account/im-locked-out-of-my-ea-account/

 

Darko

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Re: changing the email address linked to my account

Community Manager

Hey @tqnzqnite if you no longer have access to the email on the account then the best thing to do is take a look at this help article and fill out the account recovery form: https://help.ea.com/en/help/account/im-locked-out-of-my-ea-account/

 

Darko

Darko.png
Message 2 of 2 (215 Views)