changing email failure

[matt1295]

Hello I'm trying to change my email after someone keeps trying to enter my account EVERYDAY but it wont let me it sends code to new email address and then comes up failed to many attempts 

Can you help please 

[EA_Ataashi · Accepted solution]

Hey @matt1295 

I'm afraid that's not something we can help with on our forum  Could you please reach out to our live support at EA Help? Our game advisers should be able to re-secure the account and make necessary changes after it gets verified 

You can create a new case and request contact by following steps listed in this article: https://help.ea.com/en-us/help/faq/contact-ea-help/

/Ataashi

[EA_Ataashi · Accepted solution]

Hey @matt1295 

I'm afraid that's not something we can help with on our forum  Could you please reach out to our live support at EA Help? Our game advisers should be able to re-secure the account and make necessary changes after it gets verified 

You can create a new case and request contact by following steps listed in this article: https://help.ea.com/en-us/help/faq/contact-ea-help/

/Ataashi