cant update email

[Nomad_CSM]

When I made my EA account, I accidentally used the wrong email. When I try to change it, it says my email is invalid.

[EA_Darko · Accepted solution]

If you wish to update the email on the account and do not have access to the current listed one @Nomad_CSM then you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to receive a callback or begin a chat.

Darko

[Beyonslay95]

Hi, what kind of email do you use?

______________________________________________

Mini Militia App Lock 7Zip

[EA_Darko · Accepted solution]

If you wish to update the email on the account and do not have access to the current listed one @Nomad_CSM then you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to receive a callback or begin a chat.

Darko

[Catfoodsadvisor]

This problem happened to me too but it got better

[EA_Darko]

Glad to hear that you got it sorted @Catfoodsadvisor.

Darko

[Catfoodsadvisor]

thanks for your help!

[EA_Darko]

Happy to have been of help @Catfoodsadvisor.

Darko 

[jeimuson]

your contact us section doesn't work no one ever calls no chat pops up

[EA_Darko]

Hey @jeimuson I tested there and was able to create a case with our live support team.

What happens when you try to create a case? Can you grab a screenshot of what you see?

Darko

[jeimuson]

i can make a case but never get a call and the pop chat never happens i have even tried geting help threw email and got no email my email thats connected to my account doesnt exsist anymore and was never verified in the first place cuz it was super old