Help us improve Answers HQ! Take Survey No, Thanks

cannot access email

by conrad667

Original Post

cannot access email

★★ Newbie

When i made my origin account I used an email for my old orange network, I no longer can access that account and cannot retrieve my email so and have forgotten password meaning i cannot login into origin for for Fifa 20 companion app, I need to change email on origin account any need would be massively appreciated. 

Message 1 of 2 (122 Views)

Re: cannot access email

Community Manager



Hey there! If you have no way of getting access to that email address we'll need to have you fill out an account recovery form so our EA Advisors can verify you are the true account owner. Once they can verify you're the true owner they'll assist in updating the email address on your account so you can access the FIFA companion app. Thumbs up

Click here to get started with account recovery


Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here:
Message 2 of 2 (97 Views)
Twitter Stream