can't view closed cases

by Reitanna
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Original Post

can't view closed cases

★★★ Apprentice

I don't know where to ask this question; apparently EA doesn't allow you to contact them in a normal way. I want to view my cases that have been closed or resolved, when I click on the case, it doesn't show me the contents. is this normal?

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Re: can't view closed cases

Community Manager (retired)

Hey @Reitanna

 

We've noticed that there's a problem with reviewing old cases on EA Help. Our team is currently working on a solution.

 

You might see some of the case details re-appearing tomorrow Standard smile

 

/Ataashi

Message 2 of 3 (732 Views)

Re: can't view closed cases

★★★★ Apprentice

Sure, is nice having to click a f'in button, to remember. Wonder what the * happens when i have to remember a PASSWORD to Access my Thought¡¡¡¡

Message 3 of 3 (653 Views)