can't purchase bf4

[Goo-Type]

Hello

I tried to purchase Battlefield 4 using my credit card but failed from your site

In the second step, when I clicked the purchase button, I got an error message, "Changes you made may not be saved".

I tried several times but couldn't make it.

I have had no issue when I use the same credit card on Steam so I guess my credit card is not a problem.

I haven't used any proxy servers to access your site at all so it cannot be a security issue either.

Could you please help me to purchase the game using my credit card?

[EA_Nils · Accepted solution]

@Goo-Type Hi,

You will need to contact an EA Advisor, so they can look further into this issue: https://help.ea.com/en/contact-us/new

Note: Once on the support site, click on the flag in the top left corner and select your country. If yours is not listed, you may need to place an international call. Read more about it here: http://help.ea.com/en/article/contact-ea-help/

Log in with your EA Account and choose "Origin" as product, your platform, "Orders" as topic and "Cannot purchase" and describe your issue to see all available contact options.

If there is no phone support or live chat available at the time, please scroll down below the Answers HQ box to check our live support availability for your region.

Thank you,

Nils

[Fmw2009]

cant you add your credit card to paypal and pay via paypal! simple

[EA_Nils · Accepted solution]

@Goo-Type Hi,

You will need to contact an EA Advisor, so they can look further into this issue: https://help.ea.com/en/contact-us/new

Note: Once on the support site, click on the flag in the top left corner and select your country. If yours is not listed, you may need to place an international call. Read more about it here: http://help.ea.com/en/article/contact-ea-help/

Log in with your EA Account and choose "Origin" as product, your platform, "Orders" as topic and "Cannot purchase" and describe your issue to see all available contact options.

If there is no phone support or live chat available at the time, please scroll down below the Answers HQ box to check our live support availability for your region.

Thank you,

Nils