bought game pack on wrong account [ Edited ]

[minikelzke1]

So, I'm an idiot.

Basically, Origin wasn't working when I attempted to buy a game and suggested I log out and back in. I did just that, but stupidly logged into the wrong account as it's with a more updated email than the one I use for my main Sims account. Despite the warning that I needed the base game I downloaded an expansion pack, as I assumed that because I was only buying one pack, perhaps it would register that I had all the others after I purchased. Flawless logic, I know. 

Anyhow, now I have an expansion pack and no way to play it, since it's the only purchase on that account, however, because I can't launch it without the sims 4 game installed on that account, I can't request a refund. Help please. I know I'm stupid but take pity on my lack of brain cells.

[EA_Barry]

@minikelzke1 

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

Please note the current changes to support: https://answers.ea.com/t5/EA-General-Questions/IMPT-Support-Options-Update/m-p/8864042#M334946

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.