Re: battlefront 2 shut down my computer 2019

by EA_Darko
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Original Post

battlefront 2 shut down my computer 2019

[ Edited ]
★★★★ Novice

my battlefront wont star anymore, after lauch loading screen the game screen becomes half black white and shut down my computer.

 

i already tried to delete bf2 files from documentes, set both origin and bf2 to lauch as admin, clear temp files, repair the game, and a lot of other thing, but they dont solved my problem!

 

specs;

fx 8350 black edition

gtx 760 4gb

16 gb ram
ssd 500 gb
win 10 lasted update

Message 1 of 6 (501 Views)

Re: battlefront 2 shut down my computer 2019

Community Manager

Sorry to see that you are having issues @Narkinhos.

 

Can you grab a DxDiag so that we can take a look at your system: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

 

Darko

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Message 2 of 6 (469 Views)

Re: battlefront 2 shut down my computer 2019

★★★★ Novice

heres the file

Message 3 of 6 (458 Views)

Re: battlefront 2 shut down my computer 2019

★★★★ Novice

i figured out  my problem, here in brasil lastday and today we are suffering with high temperatures and because that my computer is overheating, i solved my problem setting my cpu max usage to 80% in system energy manage. 

Message 4 of 6 (434 Views)

Re: battlefront 2 shut down my computer 2019

★★★★ Novice

forget what i said above, i still have the issue

Message 5 of 6 (415 Views)

Re: battlefront 2 shut down my computer 2019

Community Manager

Hey @Narkinhos would you be able to rerun your DxDiag in English?

 

Your GPU would be below recommended settings so it may be worth turning all settings down low to see if that makes a difference.


Darko

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Message 6 of 6 (341 Views)