June 2014
If it is on the PC, the game would be added to your Origin account and you can access it in 'My Games' in the Origin client. If the game does not show up in the Origin client, please restart Origin.
If this is an issue about something else, could you please provide a bit more detail?
January 2020
ahhh no it isn't there for me and I literally redeemed the code
January 2020
Hey @debzshh I'm locking this thread as it is 6 years old.
The best thing to do is to create a new thread with as much info as possible and we will do what we can to assist.
Darko