account trouble

by ohitsjavii
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account trouble

★★★ Newbie

I dont have access to my old email from my 1st ea account and the only way to get access is to receive a text to an old phone number which i also dont have access too. I cant log out of my old ea account without any of this stuff and i dont want to keep playing any ea games if its all going to be saved onto an account i cant get into in the future. what should i do?

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Re: account trouble

Community Manager

Hey @ohitsjavii the best thing to do is take a look at this help article and submit an account recovery form: https://help.ea.com/en/help/account/im-locked-out-of-my-ea-account/

 

Darko

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Re: account trouble

Community Manager

Hey @ohitsjavii the best thing to do is take a look at this help article and submit an account recovery form: https://help.ea.com/en/help/account/im-locked-out-of-my-ea-account/

 

Darko

Darko.png
Message 2 of 2 (189 Views)