account issues

by lroach86
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Original Post

account issues

★ Newbie

This is my account i apparntly forgot i had, but using it is the only way i can get help for my main account.  i got an email this morning about someone trying to set another email as the source email for my account, and i put it back to my original email.

Wanted to play my Sims4, but it required me to log back into Origin, only now none of the possible passwords are correct. I asked for a password reset, so i'm told the information has been sent to the email on the account (even logged into the reset with the email that should be it) and 2 hours later i'm still waiting for the reset email.

and unlike Sims3 i HAVE to be logged into origin to even play, so now i'm annoyed.

Please tell me something i may not know!

thanks for anything given!

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Re: account issues

★★★★★ Expert

Your sort of problem must be handled on Help Center by a Game Adviser.  We cannot assist in your case. 

 

https://help.ea.com/

 

Message 2 of 2 (91 Views)