October 2019
Hi there,
i don't know if its a bug or a feature of ea, or if I am just too stupid:
At times it is neccessary to open a case at help.ea.com So, i can see my cases, and i can see the status. But i can't get into it, means i cannot see the content, or have just rudimental information.
This is very uncomfortable, because i always have to copy what i am posting, handle emails from ea, and so on.
So, can anyone tell me who ist dump, ea or me?
Cheers
Solved! Go to Solution.
December 2019
Hey @jabu69 are you hoping to re-open a case or just view the case info. I believe that once a case has been closed that it is no longer possible to read through it.
Darko