Your credentials are incorrect or have expired

[themcsullysulkin]

When I try logging into the Origin app or the Origin website it throws an error saying "Your credentials are incorrect or have expired. Please try again or reset your password." I had to create a second account just to ask this question. Suggestions?

[DarkAmaranth1966 · Accepted solution]

Hi @themcsullysulkin,

That sounds like you might have been hacked but, even if you haven't the recovery process is the same. What to do if your account has been hacked or compromised.

[DarkAmaranth1966 · Accepted solution]

Hi @themcsullysulkin,

That sounds like you might have been hacked but, even if you haven't the recovery process is the same. What to do if your account has been hacked or compromised.

[simsforlifewhywh]

I have this too am i getting hacked

[Straatford87]

@simsforlifewhywh

Hi there,

I doesn't appear that you've been hacked.

Please try clearing the Origin and browser cache and you should be able to log in again.

[Stralle96]

I know this post is old but maybe it's better than opening a new thread. I tried clearing cache and restarting my pc, some internet connections, restarting my router and even resetting my password. Nothing worked. When i try to login in Origin it says "Sign in is currently unavailable. Please try again later." and it's like that for last 7 hours.

On www.ea.com i can't login neither

[wioskldvjiowkd]

Did EA/Origin reset your password?  If they did you wouldn't be able to log in.  They seem to have trouble with this especially when it comes to Dragon Age Inquisition.  See other thread about EA/Origin constantly resetting people's passwords.

[Stralle96]

No, I did a reset of my password.

When i try to login in origin it accepts my email and password and it enters the origin, however then it says "Sign in failure. Please try again later". And my friend told me that he sees that I am online, however I receive a blank Origin client UI.

[KwngFce]

Having the same issue as you mate

[BiggAssKilleR]

Did u fix it???

[Sykboi]

I am having same issue, what is the solution?? What u guys did...? Share me a solution, get me out of it