Re: "Not allowed" to login to Battlelog

by Rikkgiz1
Reply

Original Post

Accepted Solution

You are not allowed to login to Battlelog.

★ Novice

please help as I cannot play a new game just downloaded Battlefield 4 standard.

Message 1 of 5 (659 Views)

Accepted Solution

Re: "Not allowed" to login to Battlelog

Hero (Retired)

This error means your account is banned from using battlelog. Refer to the below article to get information on it/appeal it @Rikkgiz1. Also check the email linked to the account as they usually send out a notification as to why it happened. We can't do anything here about it.

 

http://help.ea.com/ca/article/information-about-banned-or-suspended-accounts/

View in thread

Message 4 of 5 (692 Views)

All Replies

Re: "Not allowed" to login to Battlelog

★ Novice

I also cannot find an answer to this problem. very frustrating!!

Message 2 of 5 (653 Views)

Re: You are not allowed to login to Battlelog.

[ Edited ]
Hero (Retired)

Do you have punkbuster installed? See here: Help article about issues with punkbuster: https://help.ea.com/en/article/punkbuster-technical-issues/

Use this to reinstall: http://www.evenbalance.com/pbsetup.php

 

Also, run Origin as administrator and make sure Origin is added to your firewall and virus security. 

 

If none of the above work, you need to answer some questions so that others may assist you. What happens when you try to play Battlefield? Are you getting an error of any kind? What are your computer specs (i.e. can you run it?) 

 

Also, I moved one of your messages here, as you replied to a thread that was 2 years old. Please only make one post on a topic. 

Message 3 of 5 (647 Views)

Re: "Not allowed" to login to Battlelog

Hero (Retired)

This error means your account is banned from using battlelog. Refer to the below article to get information on it/appeal it @Rikkgiz1. Also check the email linked to the account as they usually send out a notification as to why it happened. We can't do anything here about it.

 

http://help.ea.com/ca/article/information-about-banned-or-suspended-accounts/

Message 4 of 5 (693 Views)

Re: "Not allowed" to login to Battlelog

★ Novice

thanks, but I am still waiting for a reply.

 

I am now wondering if the problem could have been caused by my buying Battfield 3 as a disc trying to install it and when I couldn't get it to run I uninstalled it and returned it to the shop...

 

Hopefully a reply from accountsdispute will solve it for me

Message 5 of 5 (598 Views)