Wrong account linked

[NastyLax]

I accidentally linked my Amazon prime account to the wrong EA account is it possible to change this

[EA_Barry · Accepted solution]

@NastyLax 

I NEED TO UNLINK MY ACCOUNTS

Did you link the wrong EA Account to your Prime Gaming or Twitch account?

Disconnecting Electronic Arts from your Prime Gaming account in your Connection Settings won’t unlink your accounts.

Follow our steps here to make sure you get unlinked:

1. Log in to your EA Account.
2. Click Contact Us at the top of any page on EA Help.
3. Search for Madden 20 or Madden 21.
4. Pick the platform that you play on.
5. Click Twitch Prime for the topic.
6. Click Account link issue for the issue.
7. Click Select contact option.
8. Click the link that says, Click here to unlink with our tool. 

If it worked you’ll get a message that says “Your EA Account and Twitch account have been unlinked.”

Once you’ve unlinked your EA Account from your Prime Gaming account, you’ll need to unlink your accounts from Twitch, too.

1. Go to twitch.tv.
2. Go to your Settings.
3. Click Connections.
4. Scroll down to Other connections.
5. Click Disconnect next to Electronic Arts.

Now that you’ve unlinked your accounts from both ends, you can relink your Prime Gaming account to the right EA Account to start getting your rewards.

Didn’t get your rewards when you linked your new account? Contact Amazon for help.

https://help.ea.com/en-us/help/madden/madden-nfl-and-twitch#unlinkaccounts

[EA_Barry · Accepted solution]

@NastyLax 

I NEED TO UNLINK MY ACCOUNTS

Did you link the wrong EA Account to your Prime Gaming or Twitch account?

Disconnecting Electronic Arts from your Prime Gaming account in your Connection Settings won’t unlink your accounts.

Follow our steps here to make sure you get unlinked:

1. Log in to your EA Account.
2. Click Contact Us at the top of any page on EA Help.
3. Search for Madden 20 or Madden 21.
4. Pick the platform that you play on.
5. Click Twitch Prime for the topic.
6. Click Account link issue for the issue.
7. Click Select contact option.
8. Click the link that says, Click here to unlink with our tool. 

If it worked you’ll get a message that says “Your EA Account and Twitch account have been unlinked.”

Once you’ve unlinked your EA Account from your Prime Gaming account, you’ll need to unlink your accounts from Twitch, too.

1. Go to twitch.tv.
2. Go to your Settings.
3. Click Connections.
4. Scroll down to Other connections.
5. Click Disconnect next to Electronic Arts.

Now that you’ve unlinked your accounts from both ends, you can relink your Prime Gaming account to the right EA Account to start getting your rewards.

Didn’t get your rewards when you linked your new account? Contact Amazon for help.

https://help.ea.com/en-us/help/madden/madden-nfl-and-twitch#unlinkaccounts

[jg8s]

Clicking on the "Click here to unlink with our tool" leads to a Page Does Not Exist error.

Was the tool moved without updating the link, or deleted?