Wont download Origin [ Edited ]

[csataloff]

So i used origin in the past to play star wars battlefront and recently i wanted to play it again, but when i go to download origin the resolution of the Origin Set-up is so big that the download button is below my computer screen on windows ten (yes even below the taskbar I have tried) and i need to know how to fix it so i can download Origin and play my game again without 2fps because i got a new computer

[EA_David · Accepted solution]

Thanks. Can you try setting your DPI scaling to 100%, it's currently set to 150%. This is the Dots-per-inch value that determines the size of how things display on your screen. Hopefully reducing this once will suffice and you can set this back to 150% once Origin is installed.

Please Right-click empty space on your desktop and choose Display Settings. Then choose display, and you should have an option for text and item size. I think this will be set to Larger-150%, can you try changing this to 100% and then try the Origin install?

Cheers, please let us know how you get on. 

[EA_David]

@csataloff Hi, can I check the resolution of your desktop? Do you have the option to increase it then try the reinstall again? 

Perhaps if you post your dxdiag that may help. 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

[csataloff]

what is a dxdiag? 1920 x 1080 is my resolution and that is the highest 

[csataloff]

Found the dxdiag here it is 

[EA_David · Accepted solution]

Thanks. Can you try setting your DPI scaling to 100%, it's currently set to 150%. This is the Dots-per-inch value that determines the size of how things display on your screen. Hopefully reducing this once will suffice and you can set this back to 150% once Origin is installed.

Please Right-click empty space on your desktop and choose Display Settings. Then choose display, and you should have an option for text and item size. I think this will be set to Larger-150%, can you try changing this to 100% and then try the Origin install?

Cheers, please let us know how you get on. 

[csataloff]

Thank you it worked perfectly. 10/10. One more question will EA ever make their trailers accurate to in game gameplay or will they keep on making the trailers on graphics cards that cost more than paying my taxes (this is a joke)

[EA_David]

Thanks for the confirmation on the fix!

As for trailers, I know you're jokin but we do often put out cinematic trailers I think we've been also putting out content that shows the game itself.

If you want to check out some of our biggest upcoming games there are videos with 

Anthem: https://www.youtube.com/watch?v=mW4LMCtoIkg

Battlefront II: https://www.youtube.com/watch?v=lQnPUAb7cOo

Payback: https://www.youtube.com/watch?v=S0WEUtsiZXw

Thanks!