Why my Microsoft account is ineligible?

by Ryba_z_Polski_PL
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Original Post

Why my Microsoft account is ineligible?

★ Novice

Hey everyone, I have a small question about logging in with my Xbox (Microsoft) account. When I try to log in I get a message like the one attached to this post. What could be the reasons for this error?

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Re: Why my Microsoft account is ineligible?

Community Manager

Hey @Ryba_z_Polski_PL it could be a case that the account you are attempting to link is a child account?

 

Can you go ahead and check your Xbox settings to ensure that your account is set correctly.


Darko

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