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Why i don't get my money when my pay fail
by bay167Original Post
I buy the sims 4 but my money can not pay because fee but my money be deducted 929.95 Bath by i don't get my game
I nedd my money back
Hey @bay167 when posting images on the English AHQ we would ask that you post them in English.
If money has been taken for an order but the order then failed then it's most likely the case that the bank has fenced that money off as part of a pre-authorisation fee. Generally it will be returned back to you in a couple of days.
Darko
