Why can't i exit the "My Games" menu?

by ToelessMouse
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Original Post

Why can't i exit the "My Games" menu?

★★★★ Novice

Hi, I'm not able to exit the "My Games" menu on the desktop download application. Is this normal? The only way I can purchase stuff is on the website and I've tried to download it again and again but it just wont let me exit!

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Re: Why can't i exit the "My Games" menu?

Community Manager

@ToelessMouse I was going to say that it's not normal and I have never seen it before but I opened up my Origin in my browser and just had the same issue, I fixed it by logging out, clearing the cache and logging back into my account.


Can you try doing the same to see if it helps, let me know how you get on.

 

Darko

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Message 2 of 4 (340 Views)

Re: Why can't i exit the "My Games" menu?

[ Edited ]
★★★★ Novice

But Which Cache Folder do I clear? there are multiple.

Message 3 of 4 (322 Views)

Re: Why can't i exit the "My Games" menu?

Community Manager

@ToelessMouse Sorry I was referring to your browser cache, you can just delete all browsing history and cached information, if you let me know your browser I can post the steps you need to follow.


Darko

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Message 4 of 4 (291 Views)