Where do I get direct chat or phone number

[AutismInjection]

Hello everyone. I need to contact EA with either chat or phone ( their own words ). But I don't seem to locate where I can do this. I've had contact with email but that's not enough. Best regards.

[EA_Darko · Accepted solution]

Sorry to hear that you are having issues @AutismInjection.

Can you ensure that you are following these steps exactly when trying to contact support:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to receive a callback or begin a chat.

If it does not work then you can use a Voice-Over-IP service like Skype or Google Voice and contact our UK support directly, it is best to set your location to the country you are contacting also. The UK support number is  +44 203 0141818  and is available 9AM-9PM GMT, Monday through Saturday.

Let me know how you get on.

Darko

[juve938383]

You can contact them by clicking here.Just choose the game you need help with and the topic you are having trouble with and an advisor will contact you.

[AutismInjection]

Thanks for the fast response! I've tried this two times, but it just seems that I get emails to do the same things again. Is there any way to get a direct chat?

[EA_Darko · Accepted solution]

Sorry to hear that you are having issues @AutismInjection.

Can you ensure that you are following these steps exactly when trying to contact support:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to receive a callback or begin a chat.

If it does not work then you can use a Voice-Over-IP service like Skype or Google Voice and contact our UK support directly, it is best to set your location to the country you are contacting also. The UK support number is  +44 203 0141818  and is available 9AM-9PM GMT, Monday through Saturday.

Let me know how you get on.

Darko