When I click on ' update now ' nothing happens.

by heavenonly
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Original Post

Accepted Solution

When I click on ' update now ' nothing happens.

★★★ Newbie

My Origin just automatically updated and then I wanted to update my Sims 4 but I couldn't. If I click on the ' update now ' button absolutely nothing happens. I deleted and reinstalled Origin but it didn't work.
Any suggestions?

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Accepted Solution

Re: When I click on ' update now ' nothing happens.

Community Manager

@heavenonly Hmm, can you try swapping to Origin's Safe Mode and check again?

To do this, click "Origin" in the top left, then Application Settings. Under the Advanced tab there should be a checkbox for Safe Mode Downloading. 

Check this and try to update again. 

Thanks. 

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Message 3 of 4 (1,349 Views)

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Re: When I click on ' update now ' nothing happens.

Community Manager

@heavenonly Hmm, can you try swapping to Origin's Safe Mode and check again?

To do this, click "Origin" in the top left, then Application Settings. Under the Advanced tab there should be a checkbox for Safe Mode Downloading. 

Check this and try to update again. 

Thanks. 

David.png
Stay and Play.png
Message 2 of 4 (1,192 Views)

Re: When I click on ' update now ' nothing happens.

Community Manager

@heavenonly Hmm, can you try swapping to Origin's Safe Mode and check again?

To do this, click "Origin" in the top left, then Application Settings. Under the Advanced tab there should be a checkbox for Safe Mode Downloading. 

Check this and try to update again. 

Thanks. 

David.png
Stay and Play.png
Message 3 of 4 (1,350 Views)

Re: When I click on ' update now ' nothing happens.

★★★ Newbie
@EA_David im hoping youll respond to this but in the advanced tab, safemode doesnt appear.
Message 4 of 4 (721 Views)