Re: Whe

by CarbonCarl
Reply

Original Post

Accepted Solution

Whe

★★★ Newbie

I'm trying to change my email address from [edit: email address removed] to my new email which is [edit: email address removed] but the verification code won't send to my new email. Can you please help me

Message 1 of 2 (303 Views)

Accepted Solution

Re: Whe

Champion (Retired)

Hi @rawsstu

 

If you're having trouble you could add it as a secondary email address as described here: https://help.ea.com/en-gb/help/account/if-you-forgot-your-ea-account-id-or-password/#updateinfo

 

Alternatively you could contact an EA adviser so they can help you out and possibly change it for you: https://help.ea.com/en/contact-us/

 

Hope that helps.

View in thread

Message 2 of 2 (293 Views)

All Replies

Re: Whe

Champion (Retired)

Hi @rawsstu

 

If you're having trouble you could add it as a secondary email address as described here: https://help.ea.com/en-gb/help/account/if-you-forgot-your-ea-account-id-or-password/#updateinfo

 

Alternatively you could contact an EA adviser so they can help you out and possibly change it for you: https://help.ea.com/en/contact-us/

 

Hope that helps.

Message 2 of 2 (294 Views)