What do these do?

[Wordpressagain]

Clear Window temporary files: 

https://help.ea.com/in/article/clearing-your-temporary-files/



Clear Origin Cache which can be found on this help link: 
http://help.ea.com/en/article/origin-my-games-list-is-blank/



Now we will be performing the Clean Boot process after which you need to restart the PC so that new changes can take effect.

Clean boot steps can be found on this help link:
https://support.microsoft.com/en-in/kb/92913

Please also refer to the follow links to :

Repair your game: http://help.ea.com/en/article/i-cannot-load-my-game-from-origin-or-i-am-having-issues-in-game/

Uninstall game: http://help.ea.com/en/article/manually-uninstall-games-on-origin/

Uninstall origin Manually: http://help.ea.com/en/article/manually-uninstalling-origin/

Flush DNS cache: http://help.ea.com/en/article/how-to-flush-dns-cache-for-windows/

Clean boot: http://help.ea.com/en/article/how-to-clean-boot-your-pc/

Do any of you know what these instructions do? 

[puzzlezaddict · Accepted solution]

@Wordpressagain  It looks like the first link no longer works, but clearing Windows temp files is usually not necessary when dealing with a Sims 3 issue.  Clearing Origin's cache is a good idea though.  Like browsers and many other apps, Origin stores data to load faster and help you skip steps when using it.  For example, it will remember your password if you let it.  But it can also keep outdated or inaccurate information, which can lead to things like it not acknowledging a new game in your library.  Clearing the cache forces it to rebuild from scratch using the latest available information.  It's not harmful; the most annoying thing is having to reenter your username and password before logging in.

Uninstalling Origin manually "the hard way" combines clearing the cache and other program data with an uninstall of the app itself.  The idea is that you then download the latest version fresh, with nothing leftover from the previous install.  This isn't harmful either; the worst possible outcome is that you'll waste a few minutes of your time.

A clean boot restarts your computer without any other apps running in the background.  It's useful for finding out if some other app is conflicting with one you're trying to run, i.e. you can't launch your game and think that another program is blocking it.  There's no harm in doing a clean boot—you can open any app you want manually, and you can revert to the normal boot process when you're done.

There's not much point in using the Repair Game function for TS3.  It doesn't hurt to try, but it really only repairs the link between Origin and the game, not the program files themselves.  (This isn't true for most other games, just some older ones that were released before Origin.)

Uninstalling TS3 may or may not be necessary, depending on what you're trying to accomplish.  Flushing the DNS cache is for connection issues.

What it sounds like though is that the customer service rep gave you a pile of links instead of the one or two that might be relevant.  If you're having issues with TS3, I can try to help.  Just let me know what the problem is, and the steps you've already taken to try to solve it.

[EA_Darko]

Is there a specific issue you are having @Wordpressagain that you need to follow these steps or just a general want to know what each does?

Darko

[Wordpressagain]

I just want to know what all these steps do. I wanted to get some limited edition stuff for the Sims 3, and a customer service person sent me these instructions

[puzzlezaddict · Accepted solution]

@Wordpressagain  It looks like the first link no longer works, but clearing Windows temp files is usually not necessary when dealing with a Sims 3 issue.  Clearing Origin's cache is a good idea though.  Like browsers and many other apps, Origin stores data to load faster and help you skip steps when using it.  For example, it will remember your password if you let it.  But it can also keep outdated or inaccurate information, which can lead to things like it not acknowledging a new game in your library.  Clearing the cache forces it to rebuild from scratch using the latest available information.  It's not harmful; the most annoying thing is having to reenter your username and password before logging in.

Uninstalling Origin manually "the hard way" combines clearing the cache and other program data with an uninstall of the app itself.  The idea is that you then download the latest version fresh, with nothing leftover from the previous install.  This isn't harmful either; the worst possible outcome is that you'll waste a few minutes of your time.

A clean boot restarts your computer without any other apps running in the background.  It's useful for finding out if some other app is conflicting with one you're trying to run, i.e. you can't launch your game and think that another program is blocking it.  There's no harm in doing a clean boot—you can open any app you want manually, and you can revert to the normal boot process when you're done.

There's not much point in using the Repair Game function for TS3.  It doesn't hurt to try, but it really only repairs the link between Origin and the game, not the program files themselves.  (This isn't true for most other games, just some older ones that were released before Origin.)

Uninstalling TS3 may or may not be necessary, depending on what you're trying to accomplish.  Flushing the DNS cache is for connection issues.

What it sounds like though is that the customer service rep gave you a pile of links instead of the one or two that might be relevant.  If you're having issues with TS3, I can try to help.  Just let me know what the problem is, and the steps you've already taken to try to solve it.