Re: Verify email help

by EA_Darko

Original Post

Verify email help

★★★ Newbie



When I try to verify a new email address via the link sent to my email it says an error occurred and to login or come to this forum.


Ive changed my email as I am having problems accessing simpsons tapped out so currently cant access any of my in game progress etc. 


Thank you

Message 1 of 3 (135 Views)

Re: Verify email help

Hey @z1steg


Sorry to hear you're experiencing this issue.


Can you try clearing everything in your Web Browser, and clicking the link again?


If you're still experiencing issues, you can reach out to Support, and they'd be more than happy to sort this out for you.


Thanks Standard smile


- iluminate


Are you looking for a response in your Thread that I responded to? Please tag me @iluminatethesky

▪Did you find my post useful? Please grant + XP✔
▪Did my post solve your issue/answer your question? Please accept as a solution✔

DICE Friend

EA Game Changer / Creator Network Member

I do not work for EA
Message 2 of 3 (119 Views)

Re: Verify email help

Community Manager

Hey @z1steg by any chance is the new email from a more niche email provider rather than one of the more mainstream ones?



Message 3 of 3 (101 Views)
Twitter Stream