Verify email help

[z1steg]

Hi

When I try to verify a new email address via the link sent to my email it says an error occurred and to login or come to this forum.

Ive changed my email as I am having problems accessing simpsons tapped out so currently cant access any of my in game progress etc. 

Thank you

[iluminatethesky]

Hey @z1steg

Sorry to hear you're experiencing this issue.

Can you try clearing everything in your Web Browser, and clicking the link again?

If you're still experiencing issues, you can reach out to Support, and they'd be more than happy to sort this out for you.

https://help.ea.com/en/contact-us/

Thanks

- iluminate

[EA_Darko]

Hey @z1steg by any chance is the new email from a more niche email provider rather than one of the more mainstream ones?

Darko