May 2016
Cannot verify my email address, verification mails not sent or never got to me. My mail is @outlook.com and Ive checked all the mail including Junk folder!
Solved! Go to Solution.
May 2016
You were most likely trying to contact us outside of operating hours for the selected region. By checking your account it does however appear that you are not located in the United States.
Since we don't have a dedicated support channel yet for Bulgaria you can instead reach out to us by using a voIP program such as Skype to contact our UK channel via +44 203 0141818.
May 2016
If you reach out to an EA Advisor via EA Help then they will be able to verify the email address for you:
To setup your contact via EA Help first start with selecting your country or language. If your country or language isn't listed then select either United States or United Kingdom.
Now follow the numbered steps as shown in the picture. If you are unable to login you will also be able to create an anonymous case at this point.
May 2016
You were most likely trying to contact us outside of operating hours for the selected region. By checking your account it does however appear that you are not located in the United States.
Since we don't have a dedicated support channel yet for Bulgaria you can instead reach out to us by using a voIP program such as Skype to contact our UK channel via +44 203 0141818.
May 2016
is there any chance to get a chat instead of phone call, my english is very bad.
May 2016
May 2016
Okey, Ive tried "Call Me" option and nobody called!
May 2016
The call me option doesn't work for you since Bulgaria doesn't have a dedicated support channel at the moment. You can instead reach out to us by using a voIP program such as Skype to contact our UK channel via +44 203 0141818.
June 2016
June 2016
@pixiwoos Hi,
If the email is not available in your junk or spam folder for your mailbox, you can just follow the advice that had been posted by EA_Tom within this thread and get in touch with one of our EA advisors. They will be able to assist you.
Let us know how you get on then.
Cheers,
Nils