September 2014
This only happens offline, but when I try to open Origin or Sims 4 I get a windows message saying updatetool.exe not found then nothing opens. I run it as administrator, I've uninstalled and installed it again, and nada. I'm currently moving and don't have access to the net at night at the place I'm staying. As mentioned, online, it works great. This just happens when I'm offline.
Any suggestions?
Thank for any help.
September 2014 - last edited September 2014
Also made sure Origin and Sims 4 are not blocked by my firewall, so I know it's not that.
**Edit** - I'm running windows 8.1. As long I log in to Origin here at work on the net and then turn the net off, it'll work. The problem is when I reboot at home, that has no net, it won't open. I get the updatetool.exe error. A temporary fix is just putting the computer to sleep instead of rebooting, but it's about to be the weekend and I won't have any net access till Mon.
October 2014
I'm wonder if you found a solution to this. I'm having the same issue.
October 2014
November 2014 - last edited October 2015
I Had my Origin Client Online, then it Updated and Now I have the UpdateTool.exe Not Found error and I can't even Run it at all. I can Run it fine on my Win XP (sp3) machine fine, But not the win 8.1 Machine.
Well I do have a fix for this. and Origin/EA wont like it so this maybe deleted but here:
Open You're Main Origin Folder
Create a "New File" (Txt or doc or which ever you can remember.)
Right Click and Choose "Rename File"
Type in the New Line: Updatetool.exe (You Will Get a Warning about changing Command Line.) and Then Hit Yes or Confirm
And then on the safe side Reboot (Or not really needed but a good practice, You will need those A LOT for Origin and EA)
Then Start Origin (Yes while Online.)
And then it will start to Update
and Here is a Tip for ALL Origin and EA Programmers and Staff Beta Test ALL of your Programs So you can see how annoying A Ton Of hula hoops Your Custamers have to Jump through in order to Play and Keep playing the Games we Buy and Give You All Money so you can Pay your Bills and buy Food.
November 2014
I just got the Sims 4 and have not been able to install it since I am getting this errpor from Origin saying updatedtool.exe not found! I cant install, I cant play!!! I have an Origin account already and already tried unistalling a reinstalling Origin.
What shoul I do???
January 2015
May 2015
found the right way to fix the problem for people still having issues and literally tried everything!
install and update origin on another device (laptop), Copy the whole folder onto an USB, and transfer the fully updated and installed files onto your pc and open origin.exe wich should start automatically then
Took me 3 weeks to find this solution!