Uninstalling Origin Deleted My Games! Having Problems!

[solseternity]

I was having trouble with my Sims 3 game (loading it). It wouldn't start from the start menu, it'd give me a MSVCR100.all error every time. I tried every suggestion online that would help, but none did. Until eventually, I came across a stupid one: to install then reinstall Origin! Worse mistake ever!! Because now ALL my downloaded gamed have been deleted and I cannot play the ones I have installed myself via CD because Origin wants me to give them the product code but says its already been used. I can't use my downloaded expansions because they didn't give me a code. WHAT DO I DO?!?!

[EA_Nils · Accepted solution]

@solseternity Hi,

In regards to the error with the dll please download these two files and install them:

• Visual Studio 2010 Service Pack 1 (Installer)
• Microsoft Visual C++ 2010 Service Pack 1 Redistributable Package MFC Security Update

Let us know how you get on afterwards.

Cheers,

Nils

[yahel_1]

Hi @solseternity

To see your expansion packs Sims 3 look what posted @EA_David http://answers.ea.com/t5/Origin/Missing-expansions-Be-sure-to-check-here/m-p/4438200#U4438200  and follow the steps.

Speaking about the error MSVCR100 you must tell me what type of operating system you have.

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[EA_Nils · Accepted solution]

@solseternity Hi,

In regards to the error with the dll please download these two files and install them:

• Visual Studio 2010 Service Pack 1 (Installer)
• Microsoft Visual C++ 2010 Service Pack 1 Redistributable Package MFC Security Update

Let us know how you get on afterwards.

Cheers,

Nils