Underage account didn’t turn into an adult account

[Naattzzz]

Hello 👋 

So I’ve been struggling with this for years. Apparently, your underage account is supposed to turn into an adult account when you’re 13/14. I’m almost 15, and I still haven’t gotten any notifications about aging up my Origin account. 
     I was once doing something on my phone or computer, I don’t remember what I did, but I got this notification out of nowhere. I was super busy and about to go, so I closed it without even reading it. But I think it said something about aging up. I have no idea. It wasn’t even on my birthday. It was several months after, I think.
  I play The Sims 4 quite a lot, and I never had access to the community gallery. I only had my own Library. 

   I’m desperate, I’d really appreciate any help!

[EA_Atic]

Hey @Naattzzz  I recommend that you reach out to EA support the should be able to help you out sort out the under age account.  

EA support: 

• https://help.ea.com/en/contact-us/

/Atic