Unable to contact EA

by SandmanBg706
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Unable to contact EA

★★ Apprentice

Hey guys , hope you are doing good today . I have problems with contacting EA in every possible way . First of all , I'm looking for live chat with advisor but there isn't one . Only option is call them but i can't even that as my country is not supported in order for me to call them . If anyone has idea of how i can contact EA , i would be grateful . 

Message 1 of 12 (1,361 Views)

Accepted Solution

Re: Unable to contact EA

★★★★★ Expert

Hi @SandmanBg706 

 

Try these links

https://help.ea.com/en/help/faq/contact-ea-help/

 

https://help.ea.com/en/contact-us/

 

or 

 

https://help.ea.com/en/

 

There is currently a lot of waiting, the teams are trying to solve the problem.

 

Try mail and phone if chat don't work.

 

If we have answer to your question please accept solution, if you like a post please granted xp Standard smile.

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Message 2 of 12 (1,335 Views)

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Re: Unable to contact EA

★★★★★ Expert

Hi @SandmanBg706 

 

Try these links

https://help.ea.com/en/help/faq/contact-ea-help/

 

https://help.ea.com/en/contact-us/

 

or 

 

https://help.ea.com/en/

 

There is currently a lot of waiting, the teams are trying to solve the problem.

 

Try mail and phone if chat don't work.

 

If we have answer to your question please accept solution, if you like a post please granted xp Standard smile.

Message 2 of 12 (1,336 Views)

Re: Unable to contact EA

★★ Apprentice

I tried contacting by phone but it's impossible . I am not allowed as my country is not among the supported . So when i put my phone number it says it's not valid , thus i am running out of options and there is no way forward . But thanks for the support and links you provided .

Message 3 of 12 (1,317 Views)

Re: Unable to contact EA

[ Edited ]
★★★★★ Expert

@SandmanBg706 

 

Where you from?

Message 4 of 12 (1,313 Views)

Re: Unable to contact EA

★★ Apprentice

I am from Bulgaria .

Message 5 of 12 (1,307 Views)

Re: Unable to contact EA

★★★★★ Expert

@SandmanBg706 

 

Damn, try to contact via uk link maybe schedule are better than US.

 

https://help.ea.com/uk/

 

Message 6 of 12 (1,301 Views)

Re: Unable to contact EA

★★ Apprentice

It seems like the same problem is there . I submit my phone number or so , however still invalid . Nevertheless , thank you . 

Message 7 of 12 (1,297 Views)

Re: Unable to contact EA

★★★★★ Expert

@SandmanBg706 

For chat. Sadly your countrie have no assistance, so your phone number don't work.

 

What's your problem? Maybe we can help you here.

Message 8 of 12 (1,286 Views)

Re: Unable to contact EA

★★ Apprentice

My Battlefront 2 game is unplayable . When i join a game or so i experience really poor performance of the game . It's literally unplayable . 

Message 9 of 12 (1,228 Views)

Re: Unable to contact EA

★★★★★ Expert

Hey @SandmanBg706 

 

Maybe someone can help you without the assistance.

 

Post your problem here:

https://answers.ea.com/t5/Technical-Issues/bd-p/star-wars-battlefront-ii-tech-issues-en

 

Describe when problem begin, you computer config. If it's after an update. If it is work fine before.... All small things can guide helpers.

 

I'm not good in config and tecnical problem but some people on the forum can help you about this. Wish you find solution.

Message 10 of 12 (1,221 Views)