Unable to change Origin profile picture [ Edited ]

[Goofy6l]

As the title says, I am unable to change the profile picture on Origin. Every time I try, the picture seems to upload and save, yet it still shows blank/no picture found icon. Also, my avatar gallery is empty.

First picture is the "no picture found" icon, second is empty avatar gallery.

[AOD_Mr_Peaches · Accepted solution]

Worked for me! Thanks for the update.

[IIPrest0nII]

@Goofy6l Yes, it's a common and known issue.

[Goofy6l]

And telling me that will help me how?

[IIPrest0nII]

@Goofy6l It means that EA is aware about this issue and should be fixed soon.

[Goofy6l]

EA might be aware, but they won't do a thing. Before posting here, I did some Googling and people have problem with it since 2013, yet they still didn't bother fixing it. But hey, maybe my grandchildren will be able to chance their profile pictures.

[EA_David]

Hi @Goofy6l It definitely hasn't been happening since 2013. There may have been a similar issue in the past, but it would likely due to a different cause.

My most recent profile update was back in October last year, but I can confirm that I'm affected by this issue too. 

Hopefully we'll have an update on this soon. 

[EA_Alex]

I'm seeing this as well.  I'll forward it internally to the team to look at.

Thanks for helping make us aware of this issue.

[TIM3TRAV3LER]

Same issue. Pretty damn annoying.

[AOD_Mr_Peaches]

Same here. Annoyed.

It allows the upload and crop, but appears to be losing reference to the image. 

[xXEatThatPieXx]

Yeah, me too...pretty annoying