Trouble logging into origin for the sims 4

by samsheaaa
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Original Post

Trouble logging into origin for the sims 4

★★★ Newbie

I just got the sims 4 and i get to the origin login and its telling me i  must be online to log in for the first time. i am logged in on the origin website so i dont understand the problem and its getting annoying that i cannot play this game whatsoever until i get passed this login error.

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Re: Trouble logging into origin for the sims 4

EA Staff
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Re: Trouble logging into origin for the sims 4

★★★ Newbie

That didn't help

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Re: Trouble logging into origin for the sims 4

EA Staff

Please try the steps in the order below:

  1. Manually uninstall Origin
  2. Run CCleaner
  3. Restart your router/modem and do a Clean Boot 
  4. Make sure that your UAC is enabled and set to notify
  5. Download the latest version of Origin and install the client
  6. Add firewall/antivirus exceptions for Origin and open the needed ports
  7. When starting Origin, please make sure to run it as Administrator

After this please try accessing Origin again.

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