Transfer games between origin accounts

[dyroel707]

I own 2 origin accounts, I accidentally added a Sims 4 dlc code product to the origin account I don´t even have the sims 4 on. Is there any way to move it to my other account?

[MIfoodie]

Use this article for help. My idea is you gift your other account the dlc

[EA_Barry]

@dyroel707 

Please make contact with an EA Game Advisor to see if they can help you here.

Click the following link to get started: https://help.ea.com/en/contact-us/

Please note the current changes to support: https://help.ea.com/en/help/faq/temporary-changes-to-support-options/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

[dyroel707]

It doen´t let me it says to purchase it again to gift it

[AvengerRanger]

@dyroel707 definitely, this type of problem can be solved with live customer support agent only

How to contact EA Help for support: https://help.ea.com/en/help/faq/contact-ea-help/

Cheers

[EA_Lanna]

Hi @dyroel707,

You'll need the support teams help for this one. @EA_Barry has shared all the information needed to reach them within their hours of operation do check those links out.

When reaching out to them, please be sure to have the account information ready for both EA accounts (the EA account with the dlc on it and the EA account with the Sims 4 base game on it) and be ready to pass the security steps for both.

- EA_Lanna