Help us improve Answers HQ! Take Survey No, Thanks

The game tells me to sign into my EA account when im signed.

by RickyBbobby
Reply

Original Post

Highlighted
Accepted Solution

The game tells me to sign into my EA account when im signed.

★★★★★ Novice

At the top left it says YOU ARE OFFLINE! CONNECT? And then it says You must be singed into your EA account to access the online features. But also on the top left I can see my name and profile picture.

Message 1 of 104 (32,693 Views)

Accepted Solution
Highlighted

Re: The game tells me to sign into my EA account when im signed.

★★★★ Novice

AND THERE IS A FIX!!!!!!!!!! (At least for PC right now, sorry console people)

After following all their steps, this worked!

MAKE SURE YOU RUN CMD AS ADMIN

https://help.ea.com/en/article/how-to-flush-dns-cache-for-windows/

If for some reason this does not work for another PC person, I will provide all the steps they had provided me leading up to that spot to see if other steps helped with signing in.

 

View in thread

Message 58 of 104 (4,080 Views)

All Replies
Highlighted

Re: The game tells me to sign into my EA account when im signed.

EA Staff

@RickyBbobby What game are you having this issue with?

Message 2 of 104 (32,617 Views)
Highlighted

Re: The game tells me to sign into my EA account when im signed.

★★ Newbie

wondering if the OP is having the same game issue i am. Star Wars Battlefront shows my account icon in the title menu but says I'm not connected, when i try to connect it says you are not allowed to use online services

Message 3 of 104 (32,614 Views)
Highlighted

Re: The game tells me to sign into my EA account when im signed.

★★★ Novice

WHERE DO I SIGN IN TO PLAY THIS GAME?!?!?!?!?!?!?!?!

I AM SIGNED INTO EA THROUGH FIREFOX AND I SEE MY ACCOUNT ONLINE AT ORIGIN!

I WANT TO PLAY THIS SO BADLY AND THERE IS NO CONNECTION TO THE EA SERVER?!

Message 4 of 104 (32,605 Views)
Highlighted

Re: The game tells me to sign into my EA account when im signed.

★★ Newbie

Same problem here, please fix this Standard smile

Message 5 of 104 (32,590 Views)
Highlighted

Re: The game tells me to sign into my EA account when im signed.

★★★ Novice

The Beta started at 4pm ... I go on at 4.05pm - and it froze ... I have not been able to connect (just as you are saying almost 2 hrs ago). Maybe the servers are busy with everyone logging on BUT at least let me log on - I am already logged on through the Origin client.

Message 6 of 104 (32,570 Views)
Highlighted

Re: The game tells me to sign into my EA account when im signed.

★★★ Newbie

Same problem...

Message 7 of 104 (32,563 Views)
Highlighted

Re: The game tells me to sign into my EA account when im signed.

[ Edited ]
★ Novice

same problem

Message 8 of 104 (32,542 Views)
Highlighted

Re: The game tells me to sign into my EA account when im signed.

★★ Newbie
Here's my suggestion to EA..if you cannot connect because there are too many people on the servers use a message to alert those of us who cannot connect that this is in fact the issue. "SORRY ALL OF OUR SERVERS ARE AT CAPACITY TRY AGAIN LATER" not "You must be logged into your account to access online features"
Message 9 of 104 (32,511 Views)
Highlighted

Re: The game tells me to sign into my EA account when im signed.

★★ Newbie
@EA pretty sure they mean battlefront..the beta you guys released today that no one can connect to for some reason.
Message 10 of 104 (32,516 Views)
Twitter Stream