Re: The balance of steam was not deducted when the gold coins arrived

by EA_Lanna
Reply

Original Post

Accepted Solution

The balance of steam was not deducted when the gold coins arrived

★★★ Newbie

中国时间6月29日下午6点.m,我在蒸汽市场得到了845.97元人民币的奖励。我先买了你的会员会员应扣除的钱被扣除。然后我买了11500枚金币,这是游戏中充值最高的,但游戏给了我金币。不扣除钱包的蒸汽余额应为 845.97-38-448.2 = 359.77 还剩 359.77,但未扣除。事情就是这样

Message 1 of 2 (277 Views)
0

Accepted Solution

Re: The balance of steam was not deducted when the gold coins arrived

Community Manager

Hi @Dream_of_excess

 

Unfortunately, the language, in which you wrote your message, is currently not supported on Answers HQ. At the moment you can get help here in the following languages:

 

I'm locking this for topic now but please, feel free to repost it in any of the aforementioned languages in the appropriate forum.


You can also contact an EA Game advisor on the EA Help website. Detailed instructions can be found here: Talk to us: How To Contact EA Help for Support

 

In case of banned account, please reach out directly to our Terms of Service team.

 

Thanks!

Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds

View in thread

Message 2 of 2 (269 Views)

All Replies

Re: The balance of steam was not deducted when the gold coins arrived

Community Manager

Hi @Dream_of_excess

 

Unfortunately, the language, in which you wrote your message, is currently not supported on Answers HQ. At the moment you can get help here in the following languages:

 

I'm locking this for topic now but please, feel free to repost it in any of the aforementioned languages in the appropriate forum.


You can also contact an EA Game advisor on the EA Help website. Detailed instructions can be found here: Talk to us: How To Contact EA Help for Support

 

In case of banned account, please reach out directly to our Terms of Service team.

 

Thanks!

Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds

Message 2 of 2 (270 Views)