Re: The Sims 4 error

by LixieDeery
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Original Post

The Sims 4 error

★★★ Newbie

I keep getting an error message when trying to play The Sims 4. It says we are unable to connect to EA servers to activate The Sims 4 on this computer using your account. Does anyone know what I need to do to get this issue resolved?

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Re: The Sims 4 error

★★★ Apprentice

Sims 4 no longer shows on my game library, I can still play it from the desktop icon but can no longer repair the game. It disappeared yesterday evening.

Message 2 of 5 (303 Views)

Re: The Sims 4 error

Champion (Retired)

@TheArbiterD

Clear Origin's cache, then run Origin as administrator.

 

@LixieDeery

As your problem is not related to @TheArbiterD's (except for it being the same game), please make your own thread. Hard to help two people at a time with different problems, confusing for the both of you.

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Re: The Sims 4 error

★★★ Newbie

I cleared the catch and ran orgin as an administrater. Still doesnt work.  Frown

Message 4 of 5 (256 Views)

Re: The Sims 4 error

★★★★★ Expert

Hi @TheArbiterD

 

You can try this steps one by one until you reach the last solution who sure will solve the issue ( you choose )  https://answers.ea.com/t5/Technical-Issues/we-are-unable-to-connect-to-EA-servers-to-activate-Dragon...

 


 

My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).


If you want to know us or/and come up with ideas to improve the Origin platform or/and talk about anything and many more besides,you could also visit the NEW section Origin General Discussion http://answers.ea.com/t5/General-Discussion/bd-p/origin-general-discussion-en

Retired champion.
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