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Re: The Sims 4 Get to Work code

by puzzlezaddict
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Original Post

The Sims 4 Get to Work code

★★ Novice

Hi I entered a code for The Sims 4 Get To Work expansion pack but wasn't able to download til now and I can't find out how to download it. I haven't been sent anything via my emails to tell me about it. Is there anyway of trying to find it how I can download the dlc 

Message 1 of 4 (182 Views)

Re: The Sims 4 Get to Work code

@prince048633  Sign into Origin, open your game library, click on the Sims 4 icon, and then More > Expansion packs, and scroll to where Get to Work is listed.  There should be an orange Download button.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 4 (170 Views)

Re: The Sims 4 Get to Work code

★★ Novice

Thank you for trying to help me. It is only telling me to buy it again.

Message 3 of 4 (137 Views)
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Re: The Sims 4 Get to Work code

@prince048633  Try clearing Origin's cache (Windows) or running the Origin reset tool (macOS).  Maybe forcing the data to refresh will help.

 

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/

 

If that doesn't work though, you'll need to contact EA customer support to find out what happened to your pack.  It's possible that you received a bad code, or that it was redeemed on a different account, or that there was some glitch on your account that needs to be cleared up.  But only a support rep can address the issue, whatever it happens to be.

 

https://help.ea.com/en/contact-us/

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 4 of 4 (112 Views)
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