The Sims 3 launcher won't open when I click play from Origin

[LeeeAnnimal]

I updated Origin recently and have been able to play the Sims 3 since then. Now, when I click "Play" in Origin, the launcher doesn't open, the game isn't running in my Task Manager - nothing happens when I hit "Play". Please help.

[roberta591 · Accepted solution]

@LeeeAnnimal Try the reset to factory - reset sims 3 to factory - This is a fast way to tell you if the game or the user data is causing the problem. If the starts and runs then something in the user data is causing issues.

[roberta591 · Accepted solution]

@LeeeAnnimal Try the reset to factory - reset sims 3 to factory - This is a fast way to tell you if the game or the user data is causing the problem. If the starts and runs then something in the user data is causing issues.

[samgrigoletto]

I was wondering i just updated my software on my mac today to the latest software and my sims 4 won't work or open either I'm wondering if its the mac software update?

[SandArcher]

@Bluebellflora Mac thread here for you. Thanks!  

[Bluebellflora]

@samgrigoletto

Try pressing any key to skip through the intro video when you launch the game - http://answers.ea.com/t5/The-Sims-Mac/Mac-Initialization-error-at-startup-135dec40-a69d8f94-00000000...

[LeeeAnnimal]

@roberta591I'm sorry I'm new to most of this stuff and that suggestion makes me nervous. I don't want to lose any game progress. I would hope there's an answer to this without me having to reset the settings of my game.

Also, to clarify: This is for my PC, not a Mac.

[roberta591]

@LeeeAnnimal You can try open Origin - game library - right click TS3 icon - repair - might help. Sorry for the delay in response but I had a personal errand to do.

[lesmisloony]

Hello from the future!  I had the same problem and this fixed it for me.  Thank you for replying to this thread four years ago!

[EA_Darko]

Great to hear that you got it sorted @lesmisloony but I will have to lock this thread given its age.

Darko