The Play button doesn't work

[Juliaalanaaa]

I updated my game, and now the play button doesn't light up, so I can't play. How do I fix this?

[EA_Nils · Accepted solution]

@Juliaalanaaa Hi again,

Try Holding Ctrl and clicking on the game tile in your "My Games" library in your Origin Client at the same time. Now choose "Repair Game".

Let us know how you get on afterwards.

Cheers,

Nils

[EA_Nils]

@Juliaalanaaa  Hi,

First off, please make sure you start Origin with Administrator rights: http://help.ea.com/en/article/how-do-i-run-a-program-or-a-game-as-an-administrator/

Next please right-click the game tile under the "My Games" tab and select "Repair Game".

Are you able to progress now?

Let me know how you get on.

Cheers,

Nils

[Juliaalanaaa]

How do I run my game as an administrator or set my account as an administrator on a Mac? The link was just for window computers.

[Gorath_the_Elder]

You COULD have said you didn't have a normal PC to start with.  It also wouldn't have been so very hard for you to have actually NAMED some game to start with.  Almost none of your own peers will remain on hand to answer questions, so you may be out of luck at Answer HQ. 

http://answers.ea.com/t5/Answer-HQ/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/m-p/2161...

[EA_Nils · Accepted solution]

@Juliaalanaaa Hi again,

Try Holding Ctrl and clicking on the game tile in your "My Games" library in your Origin Client at the same time. Now choose "Repair Game".

Let us know how you get on afterwards.

Cheers,

Nils

[Juliaalanaaa]

I just tried that, and it still won't let me hit the play button.

[Juliaalanaaa]

I just did it again and it works!!! Thank you so much!

[EA_Nils]

Awesome, thanks for letting me know. I am glad that it works now.

Happy gaming!

[PapaKar3n]

hi i also had this problem on my mac, but the option to repair doesn't light up. I also tried to log out and that won't work either.

[Moloj98]

@EA_Nils Hello please i face this problem and i cant solve it