The Live chat

MCI_Aguero_10 · March 2021

Actually what is the working hour of the live chat inEa Help?I cannot choose Chat right now

EA_Illium · March 2021

@MCI_Aguero_10 If you are still running into issues, I would recommend clearing your cache then going through creating a case at help.ea.com and confirm if you can select the contact option you are looking for.

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

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EA_Illium · March 2021

@MCI_Aguero_10 Are you able to see any support options when creating a case on EA Help?

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

EA_Illium · March 2021

@MCI_Aguero_10 If you are still running into issues, I would recommend clearing your cache then going through creating a case at help.ea.com and confirm if you can select the contact option you are looking for.

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

The Live chat

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