October 2019
I got a suspension for 5 days, atleast what i think it, want to know if i got suspension or banned and if i got suspendeed how long it is left on it. i didnt put so mutch to focus on it beacuse i did think it was a bug, I just wondering if i can see how long the suspension is, i have mailed ToS support for 5 days ago and still zero respond.
Solved! Go to Solution.
October 2019
Hey @13kalaspuffen37 for any questions related to a ban or sanction you will need to speak to our Terms of Service team.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Darko
October 2019
Hey @13kalaspuffen37 for any questions related to a ban or sanction you will need to speak to our Terms of Service team.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Darko
March 2020
March 2020
You can post what we’re supposed to do and we ve done that we can’t help it if no one answers
March 2020
Hey @sayword304 you will need to address any concerns or questions to our TOS team using the steps posted above.
Darko
March 2020
I have. My suspension was supposed to end today I put in my case one time it was resolved but I got no email: I understand what I did I did my 2 weeks but if I can’t go into the auction and have to constantly feel like I m going through circles and getting no answers than what’s the use and I appreciate you answering me
March 2020
Hey @sayword304 any questions relating to a TOS ban or sanction must be directed to our Terms of Service team.
No other team can assist in relation to this issues.
Darko
March 2020
I am also having the same issue. I am not sure how long is the suspension/ban and the reason for this. I have sent mails to ToS thrice but I have not received any replies. It has been 7 days now.
March 2020
@sayword304 , have you been uplifted from your suspension now?