Spamming emails

by xX_Bomoe_Xx
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Spamming emails

[ Edited ]
★★★ Newbie

Hello, I have recently gotten 180 emails within 2 days about my password being changed when it hasn't been changed nor has there been any suspicious activity on my account. I tried to use the help chat, but all they said was that they can either turn off all security emails or I could just deal with getting spammed with emails essentially. Is there anyway to get this fixed so I dont have to put my accounts security at risk because of a bug with their emailing system? Also I have confirmed the emails are coming from an official EA email: EA(at)e.ea.com which is the same email my verification code is sent from to my email when logging in.

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Accepted Solution

Re: Spamming emails

Community Manager

Best thing to do @xX_Bomoe_Xx is speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

Darko.png

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Message 2 of 2 (269 Views)

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Re: Spamming emails

Community Manager

Best thing to do @xX_Bomoe_Xx is speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

Darko.png
Message 2 of 2 (270 Views)