Someone hacked my account!

by nedjiyung
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Someone hacked my account!

[ Edited ]
★★★★★ Newbie

Hello!
Today on my e-mail came a letter that I have changed the authentication e-mail. But I don't change anything! What shall I do? How I can return my account to me? All products were purchased by Visa.

 

P.S. I'm from Russia and can not find any information about support on "EA RUS"!

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Accepted Solution

Re: Someone hacked my account!

Hero

For everything account/serial code related, you need to contact Customer Support.

They can be found here: https://help.ea.com/contact-us

You have the option to contact them by mail, phone or Live Chat. Make sure you have a game, a category and a platform selected for the options to become available.

For Live Chat, make sure to choose US as your country.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 2 of 2 (171 Views)

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Re: Someone hacked my account!

Hero

For everything account/serial code related, you need to contact Customer Support.

They can be found here: https://help.ea.com/contact-us

You have the option to contact them by mail, phone or Live Chat. Make sure you have a game, a category and a platform selected for the options to become available.

For Live Chat, make sure to choose US as your country.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 2 of 2 (172 Views)