January 2016 - last edited January 2016
Today I got an email saying "Your EA Account Email Changed" , with a new email address with (probably) a random name.
I can't login into my account, I can't request to reset my password, I can't do anything.....
Also, why the hell would you let someone change his email account without any kind of permission from his old email account?! Doing this makes knowing my password the only thing you need to know in order to change the email address, and getting a password to an account isn't such a hard thing to do apparently....
At the very least you should send an email saying "Do you want to change your email address?" and if there is no reply (because the person who wants to change his email address can't access his email) only then you should let him change said email address....
Anyways... I am now stuck without any way of getting into my account, any information needed to solve the problem I would like to send in private. Thank you and have a good day.
Solved! Go to Solution.
January 2016 - last edited November by EA_David
You will require the assistance of a Game Advisor for any account changes that you are unable to make yourself:
You can contact EA Help via the EA Help website. Detailed instructions on how to use the EA Help service can be found here.
January 2016 - last edited November by EA_David
You will require the assistance of a Game Advisor for any account changes that you are unable to make yourself:
You can contact EA Help via the EA Help website. Detailed instructions on how to use the EA Help service can be found here.
December 2019
Very soon, EA will be sued, they're vulnerable to internet hack. I had the same issue with someone changing my email address to a random email. My advice to anyone that has the same issue is to first call your bank and change your credit card linked to your EA Account asap. This is getting ridiculous with EA.
Thanks,
Dave
December 2019
August
someone changed my email address too. i didnt get any notification on my old email
August
August
How did you do that @Pakora09 ? i cant open a new case
August
Hey all, going to lock this thread as it's 7 years old.
If having an issue please create a new thread with as much info as possible and we'll do what we can to assist.
Darko