Re: Some of my players were listed but I didn't list them.

by EA_Darko
Reply

Original Post

Accepted Solution

Some of my players were listed but I didn't list them.

★ Novice

I was on the web app selling some of the players from my packs that i opened and then I suddenly jumped up 30k in coins. I checked my squad and two of my players were missing from the starting eleven. Werner and Elvedi's TOTW were gone. I didn't list them, they weren't even on my transfer list, they were in my starting xi.

Message 1 of 3 (237 Views)

Accepted Solution

Re: Some of my players were listed but I didn't list them.

Community Manager

Hey @SamatronLags if you believe that your account has been compromised then you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

Darko.png

View in thread

Message 3 of 3 (155 Views)

All Replies

Re: Some of my players were listed but I didn't list them.

★ Novice
Now my coins dropped from 60k to 13k with no new players in my club. I think someone hacked my account. HELP!!
Message 2 of 3 (232 Views)

Re: Some of my players were listed but I didn't list them.

Community Manager

Hey @SamatronLags if you believe that your account has been compromised then you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

Darko.png
Message 3 of 3 (156 Views)