So there is no way to unlink my steam from origin as EA themselves declined ?

by Dufyas
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So there is no way to unlink my steam from origin as EA themselves declined ?

★★ Novice

My account got banned, I asked EA support to unlink my account from steam and they acted like I want to unban my account and declined it???? Why would they require support when the support is automated and its not a live person, I want my steam account off origin now.

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Re: So there is no way to unlink my steam from origin as EA themselves declined

Community Manager

Sorry to say @Dufyas but if our TOS team has denied your appeal then our live support team will not be able to assist you in unlinking accounts to get around the ban.

 

There is nothing more that we can do on AHQ in relation to this so I will lock this thread.


Darko 

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Message 5 of 5 (256 Views)

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Re: So there is no way to unlink my steam from origin as EA themselves declined

Hey there,

It isn't possible to help you with bans or suspensions here on Answers HQ.
If you think the ban or suspension was a mistake, you will have to contact EA directly: 

 

  1. Go to https://help.ea.com/en/contact-us/
  2. Make sure to log in to the account you've been banned or suspended on.
  3. Select the product that your account was banned or suspended from.
  4. Choose your platform.
  5. Select 'Manage my account', then 'Banned or suspended account'.
  6. Fill out any additional details.
    • For example, it might ask you if you are playing the game through an EA Play membership.
  7. Click 'Select contact option' at the bottom of the screen.
  8. Click the + sign.
  9. Fill out the attached web form to give us all the details about your ban or suspension.

The process of reviewing your ban or suspension might take some time. Only fill in this form once, sending in more appeals isn't going to speed things up.
You can keep track of the case you made over here: https://help.ea.com/en/my-cases/

This is your ban history: https://help.ea.com/en/my-ban-history/
Please keep in mind: your ban history does not show all bans and suspensions

For any other information on ban and suspensions, please refer to:
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/ 
and
https://answers.ea.com/t5/EA-General-Questions/EA-Bans-and-Suspensions-How-they-work-and-how-to-get-... 


----------------

Answers HQ Guardian

do not work for EA

 

Message 2 of 5 (306 Views)

Re: So there is no way to unlink my steam from origin as EA themselves declined

Community Manager

Hey @Dufyas if there is a ban on your account then our live support team would not be able to assist you in getting around a ban by unlinking your account.


The only way you would be able to unlink your accounts is by first having your ban overturned by our TOS team. Once this was done they would be able to assist you in unlinking accounts if possible.

Darko 

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Message 3 of 5 (269 Views)
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Re: So there is no way to unlink my steam from origin as EA themselves declined

★★ Novice

They were clear about not overturning the ban, I don't want it, I just want my steam out of EA, won't do the mistake to play another EA game again, I just want my steam out

Message 4 of 5 (258 Views)
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Re: So there is no way to unlink my steam from origin as EA themselves declined

Community Manager

Sorry to say @Dufyas but if our TOS team has denied your appeal then our live support team will not be able to assist you in unlinking accounts to get around the ban.

 

There is nothing more that we can do on AHQ in relation to this so I will lock this thread.


Darko 

Darko.png
Message 5 of 5 (257 Views)